11.INSTRUMENT USED TO ANNOUNCE

PROBLEM :

1. Tools used are not capable of producing sound in the distance.
2. Methods used did not attract attention.
3. Signs used are not attractive and difficult to understand the public.
4. Manner of service with a walk in announcing a thing would cause congestion.
5. Visitors also can not pay attention.

SOLUTION :

1. Using the PA system that can produce sound at a distance.
2. Provide a place as a stage to make an announcement.
3. Provides a large screen to display reference material.
4. Pamphlet distributed to promote a material.

REFERENCE :

http://2mix.co.uk/shop2mix/index.php?manufacturers_id=61&sort=2a&page=5

http://www.google.com.my/search?hl=en&client=firefox-a&rls=org.mozilla%3Aen-US%3Aofficial&biw=1366&bih=605&tbm=isch&sa=1&q=skrin+tv&oq=skrin+tv&aq=f&aqi=g-mS1&aql=&gs_sm=e&gs_upl=32065l44050l0l44551l9l8l1l0l0l2l252l1244l0.5.2l7l0

10.CCTV (Closed-circuit television)

PROBLEM :

1. Picture is not quality.
2. It is difficult to see the faces of the people suspicious.
3. Only put CCTV in the open place.
4. CCTV that can not be seen at a distance.
5. CCTV unable to function properly. 

SOLUTION :

1. Increase the television in the control room.
2. Install CCTV with good picture quality.
3. Install CCTV that can detect the occurrence of crime in the distance.
4. CCTV can swivel 360 degree.
5. Increase the CCTV in crime prone areas.

REFERENCE :

http://www.acesuppliers.com/images/tradepic/2007626103283792827.jpg
http://www.kosmo.com.my/kosmo/pix/2009/0609/Kosmo/Rencana_Utama/ru_01.3.jpg

9.MAP

PROBLEM:

1. The place of map provided is not strategic.
2. The small writing on the map make it difficult for people to read it.
3. The colour on the map looks sallow,old and not attractive.
4. Lack of guide mark on the map make people mistakenly read the map.
5. A confuse guide mark make it trouble to read the map.

SOLUTION:

1. A touch screen map is can be set up for people to find the place that they want.
2. The touch skrin will not make the colour dim and it look attractive.
3. Provide user-friendly machines that enable users to use the service properly.
4. The guide mark must suitable,simple and easy for people to understand the map.
5. The map that provided should be placed at  the main entrance

REFRENCE:
http://www.directindustry.com/prod/sinocan-international-technologies/lcd-touch-screen-monitors-57375-377456.html
http://www.techwarelabs.com/whats-next-in-touch-screen-technology/

8.THE MAIN ENTRANCE

PROBLEM :

1. Problem do not know the thief in the mall or happen robbery.
2. The main entrance of the Mega Mall are not really Mega Mall's identical.
3. The low system in detecting people enter in the Mega Mall.
4. The main entrance not safe to use and cannot detect teritory.
5. The main entrance are not friendly.

SOLUTION :

1. Provide alarm at the door to detect the robbery and the thief.
2. Decorate the main entrance with the latest design such as, islamic design and choosen the right colour.
3. Renovate an automatic door which is can detect people faster.
4. Put sensor that can detect or explosive thing.
5. Put automatic friendly signboard that shows word "welcome" and soon. And from that people would feel happy to come again at Mega Mall.

REFERENCE :

• pahang-delights.com
• priceinspector.co.uk
• alibaba.com
• isitorlando.com

7.INFORMATION CENTER

PROBLEM :

1. The name of the information center is too general
2. The place information center is not strategic.
3. Sometimes the worker are not at appeave when its time.
4. People do not know the service provided at Information Center.
5. The qualification of the worker are good.

SOLUTION :

1. Change name of information center to modern name such as " one stop center"
2. Put the center beside the main entrance of the center.
3. The worker at the Information Center should honest their worke and do their work.
4. List the service that provided at Information Center at put on the board at the Mega Mall.
5. Officer of Mega Mall should choose worker that have a good qualification and friendly.

References:

http://www.cumbu.com/interesting-nyc-information-center-new-york/

http://www.whois3.com/portfolio/C14/14

http://www.asia-insider-photos.com

6.REST AREA

PROBLEM :

1. The place is too open and no privacy
2. The seat provided is too little
3. Disturb people who need to rest

SOLUTION :

1. Build closed rest areas with trensparent window that allow visitors to see country side.
2. Providing air-conditioned place.
3. Providing wifi
4. Providing television and set broadcast.
5. Provide services such as massage chairs machine and water machines.

REFERENCE :

http://images.search.yahoo.com/images/view;_ylt=A2KJke5IWZROd0IA3QCJzbkF;_ylu=X3oDMTBlMTQ4cGxyBHNlYwNzcgRzbGsDaW1n?back=http%3A%2F%2Fimages.search.yahoo.com%2Fsearch%2Fimages%3Fp%3DKERUSI%2BURUT%26n%3D30%26ei%3Dutf-8%26y%3DSearch%26fr%3Dyfp-t-892%26b%3D1%26tab%3Dorganic&w=400&h=325&imgurl=external.ak.fbcdn.net%2Fsafe_image.php%3Fd%3D518c162906518b78f1a91e4366052a6b%26amp%3Burl%3Dhttp%253A%252F%252F4.bp.blogspot.com%252F_waAaqAxiqGM%252FSp45y-9EwtI%252FAAAAAAAACQ0%252FWrEMCFKszc0%252Fs400%252FSmartAire.jpg&rurl=http%3A%2F%2Fanizyn.blogspot.com%2F2009%2F09%2Fpromosi-mega-raya-kerusi-urut-ogawa.html&size=16.8+KB&name=Promosi+Mega+Raya+Kerusi+Urut+OGAWA&p=KERUSI+URUT&oid=efcfa23936e0c525d3813fbb83648d3a&fr2=&fr=yfp-t-892&tt=Promosi+Mega+Raya+Kerusi+Urut+OGAWA&b=0&ni=28&no=1&tab=organic&sigr=12b3hbb6q&sigb=13eqj7mon&sigi=15u6i53es&.crumb=xPa3r41.T8F

5.BUS STOP

PROBLEM :

1. The limited area of seat in bus stop and and small space to accommdate people.
2. Hide sign board from the people sight.
3. The bus stop can't secure people from rain and hot.
4. People do not know the schedule of the bus.
5. The bus stop too dark of hight and just depend light from Mega Mall.

SOLUTION :

1. Renovate the spacing area of bus stop more and make more seat at here.
2. Use glittering sign board and put it on the root top of the bus stop.
3. Build a new signboard which have time and date of bus's schedule.
4. Build shelter to protect user and make them comfortable
5. Fix lamp and fan in the bus stop.

REFERENCE :

• depositphotos.com
• yaymicro.com
• infrastructurist.com
• orum.xcitefun.net
• commons.wikimedia.org